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HR Compliance and Benefits Admin, Off Your Plate

HR Compliance Services & Support

Primary Care Insurance Solutions is the HR and benefits partner for Houston employers. We keep your plans compliant, run the day-to-day administration, and unlock the value hiding in your benefits.

What we do

What We Take Off Your Plate

We are more than insurance brokers. We act as your strategic advisor across HR, benefits, and the technology that ties them together.

  • Benefits Administration

    Enrollment, eligibility management, premium billing, and FSA and COBRA administration. Your team stops chasing paperwork and gets its time back.

  • Compliance Audits

    We audit your benefits programs to find the gaps, then keep your plans, documents, and processes current as regulations change.

  • Renewal Analysis

    In-depth renewal analysis and market knowledge give you leverage at the negotiating table, so you secure better rates and terms.

  • HR Technology

    We evaluate vendors and implement recruiting tools, onboarding platforms, and performance appraisal software that fit how you actually work.

Ongoing support

Support That Continues Long After Setup

Compliance is not a one-time project. Laws change, your headcount changes, and someone has to keep up. That is us, and because no two employers run HR the same way, the support is shaped around your business rather than a standard package.

ACA Compliance

Ongoing reporting and calculations, handled for you so filings are accurate and on time.

FMLA Guidance

Straight answers when a leave question comes up, before it turns into a problem.

Plan Documents

We keep your plan documents accurate and aligned with what you actually offer employees.

Legislative Changes

From the ACA to the FFCRA, the rules keep moving. We track them and tell you what to do next, so your programs stay compliant and clear of costly penalties.

Medical Advocacy

We help your employees navigate complex healthcare issues instead of leaving them on hold.

Vendor Management

One point of contact across carriers and HR vendors, so you are not the one chasing answers.

ACA employer mandate and reporting

The Affordable Care Act treats an employer as an Applicable Large Employer when it averaged at least 50 full-time employees, including full-time equivalents, during the prior calendar year. An ALE generally must offer qualifying coverage to enough full-time employees and their dependents, then report the offer and enrollment details on Forms 1094-C and 1095-C. The affordability rules are based on household income, which employers usually cannot know, so federal safe harbors let an employer assess affordability through information it can document, such as an employee’s W-2 wages, rate of pay, or the federal poverty guideline. The method should be selected and applied carefully rather than assumed after filing season begins. Read more about employer reporting on Forms 1094-C and 1095-C. PCI supports the process with eligibility and coverage records, filing reminders, and coordination with carriers and reporting vendors.

ERISA plan documents, SPDs, and wrap documents

Most private-sector employer health and welfare plans are subject to ERISA. A carrier certificate or benefits booklet explains coverage, but it may not contain every provision required in the formal plan document or Summary Plan Description (SPD). A wrap document can add the missing ERISA terms and combine several insured benefits under one plan structure, making administration and employee communication more consistent. Employers still need to keep documents aligned with current eligibility rules, contributions, waiting periods, and benefit changes, and distribute required materials on time. Learn how an ERISA wrap document differs from a regular plan document. PCI supports this work by helping organize plan materials, flagging renewal changes, and coordinating updated documents with carriers and plan-document providers.

COBRA and Texas state continuation

Federal COBRA generally applies to employer group health plans when the employer had 20 or more employees on more than half of its typical business days in the previous calendar year. It can let qualified beneficiaries continue coverage after events such as termination, reduced hours, divorce, or a dependent losing eligibility, provided notices, elections, and premiums follow the required process. Texas state continuation may offer temporary continuation under eligible fully insured plans, including some smaller groups that are not subject to federal COBRA. The applicable route, notice timing, and continuation period depend on the plan and the qualifying event. See our guide to navigating COBRA in Texas as an employer. PCI supports administration with process reminders, benefit information, and coordination among the employer, carrier, and COBRA administrator.

Section 125 cafeteria plans

A Section 125 cafeteria plan can allow employees to pay eligible health premiums with pre-tax payroll deductions. That can lower an employee’s taxable income and may reduce the employer’s payroll tax exposure, but only when the arrangement is properly documented and administered. A Premium Only Plan (POP) document establishes the pre-tax premium election, while election changes generally must follow the plan terms and applicable qualifying-event rules. Employers also need periodic nondiscrimination testing to confirm the plan does not improperly favor highly compensated or key employees. Explore how a Section 125 plan can support employee savings. PCI supports the plan with document coordination, renewal reminders, and connections to the appropriate payroll, carrier, or administration partner. PCI Solutions is an insurance broker, not a law firm; confirm requirements for your plan and workforce with qualified legal or tax counsel.

FAQ

Your Burning HR & Benefits Questions Answered

How can PCI help me with employee benefits administration?

We handle everything from enrollment and eligibility management to premium billing and FSA/COBRA administration. You gain back valuable time and resources. Our in-depth benefits renewal analysis and market knowledge give you a strategic advantage in negotiations, securing better rates and terms.

What about HR technology? Can PCI help with that too?

Absolutely! We stay on top of the latest tech solutions, evaluating different vendors and recommending the right tools for your unique needs. We can implement recruiting tools, onboarding platforms, performance appraisal software, and more, streamlining your HR processes.

How does PCI ensure HR compliance?

We conduct comprehensive audits of your benefits programs to identify and address any compliance gaps. We stay informed about new and changing regulations, ensuring your plans, documents, and processes are always up-to-date.

What kind of support does PCI offer beyond initial setup?

We offer ongoing support for ACA compliance, including reporting and calculations. We provide guidance on FMLA, plan documents, and legislative changes. We even offer medical advocacy services to help your employees navigate complex healthcare issues.

What ACA penalties can apply to an employer?

An Applicable Large Employer may face an employer shared-responsibility payment if it does not offer required coverage to enough full-time employees and their dependents, or if the coverage is not affordable and does not provide minimum value, and a full-time employee receives a marketplace premium tax credit. The amount depends on the facts and the applicable year. PCI can help organize coverage data, reporting, and response deadlines; confirm any specific liability with legal or tax counsel.

What is an ERISA wrap document?

A wrap document supplements carrier certificates and benefit booklets with ERISA terms they may not include. It can also bring several welfare benefits under one plan document and Summary Plan Description. PCI can help gather current materials, identify changes at renewal, and coordinate document preparation with the appropriate provider.

What is the difference between COBRA and Texas state continuation?

Federal COBRA generally applies to employer group health plans when the employer had 20 or more employees on more than half of its typical business days in the prior year. Texas continuation may apply to eligible fully insured plans, including some smaller groups. Eligibility, notices, and coverage periods differ, so PCI helps coordinate the applicable process with your carrier or administrator.

How can a Section 125 plan create savings?

A properly established Section 125 plan can let employees pay eligible health premiums before taxes. This can reduce employee taxable income and may lower the employer’s payroll tax exposure. Savings vary, and the plan requires written documents, consistent administration, and nondiscrimination testing. PCI can coordinate those steps with your payroll and plan-administration partners.

Reviews

What Our Clients Are Saying

Excellent Service and Great Value! We have had an excellent experience with Primary Care Insurance Solutions. Their pricing is competitive, but what really stands out is their exceptional customer service. Dustin, Kristi, and Jordan always go above and beyond to help our employees with any questions or concerns. They are responsive, knowledgeable, professional, and incredibly efficient. Their quick response and willingness to help make our job much easier and provide our employees with the support they need. We truly appreciate everything they do and highly recommend Primary Care Insurance Solutions to any company looking for great insurance solutions and outstanding customer service!

JORGE ESQUIVEL

As someone new to the HR field, I am incredibly grateful to have trusted partners like Primary Care Insurance. Their expertise in medical benefits has truly made me look like a rock star within my organization! The team works diligently to put together the best package for our company, ensuring that we fully understand all of our options. They take the time to explain everything clearly to our team, which has made a significant difference in our decision-making process. What sets them apart as commendable brokers is their reliability and commitment to our success. They are not just a service provider; they are a trusted partner that genuinely cares about our needs. I couldn't recommend Primary Care Insurance more highly!

Melita Washington

Primary Care Solutions made getting health insurance much easier than I expected. Their team was professional, helpful, and took the time to walk me through different coverage options. They answered all my questions and made sure I understood everything before choosing a plan. The whole process was smooth, and I appreciate how supportive and responsive they were. I would definitely recommend Primary Care Solutions to anyone needing help with health insurance.

Dylan Peltier

I'm happy that I found a company that provided excellent service for my employees and myself. Dustin was very informative and helpful during our initial interest in exploring Primary Care offerings.

eric partida

Primary Care delivered outstanding care and service for both my employees and myself. Other providers fell short of our expectations, but Primary Care presented an unbeatable offer that truly met our needs.

Laura Mosquera

This company deserves nothing but a 5/5 I would give it 6 stars if I could. They’ve done an exceptional job at keeping myself & my employees in good hands when it comes to our health, if there’s any questions or concerns they’re always there to help with no problem.

Gabby Villa

Choosing the right health insurance can be daunting, but my experience was completely different. The advisor I worked with was incredibly knowledgeable and took the time to explain all my options in detail, ensuring I fully understood each plan. They were patient and attentive to my concerns, which made me feel confident in my decision. If you're worried about finding the right coverage, I'd highly recommend seeking their expertise. I now feel secure and satisfied with my plan, knowing it truly meets my needs.

Darrell Hayes

Best decision we have made. Happy to find a company who is willing to go above and beyond for me and my staff. I will recommend them to everyone.

C Anyanwu

Great at what he does! Very knowledgeable and helpful. Won’t disappoint.

Adri

Take the Stress Out of HR Compliance and Administration

Hand compliance and benefits administration to PCI so you can focus on your core business. Talk to a Houston advisor about what your team needs.